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Primary Link

PLEASE NOTE: This program is on hiatus while we review our preliminary data.

Connecting patients to primary care close to home

Project Access Northwest works with Apple Health (Medicaid) and uninsured patients from five Swedish Emergency Department locations (First Hill, Cherry Hill, Ballard, Issaquah and Edmonds) to link them with a health care home.

What is Primary Link?

Primary Link connects Apple Health (Medicaid) and uninsured emergency department patients to a primary care provider. The program will also work with patients who were seen at the Country Doctor Community Health Centers (CDCHC) After-Hours Clinic and do not have a primary care provider.

Many times, patients want to be seen quickly to relieve pain or treat an infection, but these conditions don’t require an expensive trip to the emergency department. Primary Link and the After-Hours Clinic will help these patients establish a primary care home and get the right care in the right setting at the right time

Who is eligible for Primary Link?

Primary Link focuses on patients with Apple Health (Medicaid) and those who are uninsured. We work with patients who do not have a primary care provider or have never seen their primary care provider. Only patients who were seen in the emergency room for non-emergency care will be contacted.

How does Primary Link work?

Project Access Northwest staff members call each patient referred from the Swedish Emergency Departments or CDCHC After-Hours Clinic within three days. Care coordinators work with the patient to schedule and confirm an appointment with a primary care provider. 

The patients receive the following information from the Primary Link staff:

  • Confirmation of primary care provider appointment and other appointments/resources
  • Time/date/location of confirmed appointments
  • Transportation options
  • Information about the value of a primary care home and options to avoid the emergency department.

Questions? Interested in learning more?

Contact us by phone at 206-858-4195 or email

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PLEASE NOTE: This program is on hiatus while we review our preliminary data.