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Project Access Northwest’s Health Home Program provides intensive, home-based, care coordination services for individuals with one or more chronic conditions.Health Home services are covered by Washington state’s Medicaid program and are designed to address complex health issues through a “whole-person” approach.
Project Access Northwest has partnered with Coordinated Care to launch our pilot program in King and Snohomish counties. Together we are identifying Medicaid patients of all ages eligible for Health Home services. Typically, patients will have at least one significant chronic medical condition or a serious mental health condition, and be at increased risk for future medical needs.
The Health Home care coordinators will provide in-person visits at the patient’s home or another convenient setting in order to assist with meeting care gaps and care concerns. They can meet patients in hospitals and clinics to ensure consistent care. Providing care coordination at the location where patients need it the most can eliminate barriers to services.
Patients who have participated in the Health Home Program in other parts of the state report significant improvement in health or quality of life, as well as appreciation for the role of their care coordinator. Initial studies demonstrate significant health care savings as well, as patients receive the right level of care at the right time.
While the program is new to Snohomish and King counties as of April 2017, Health Home programs have been operating in other counties throughout Washington state since 2013.